Effective Date: July 30, 2025
Welcome to Evolen. By accessing or using our website and services, you agree to be bound by the following Terms of Service (“Terms”), so please read them carefully.
1. Acceptance of Terms
By using the services offered by Evolen (“we,” “us,” or “our”), including our website, CRM platform, and automation tools, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you may not use our services.
2. Services Provided
Evolen provides AI-powered automation and customer relationship management (CRM) tools for local businesses. This includes, but is not limited to, virtual receptionist services, lead follow-up workflows, booking integrations, marketing automation, and automated communication via SMS and email. These communications may include appointment reminders, onboarding instructions, responses to inquiries, and follow-ups. All contacts must provide explicit consent (opt-in) prior to receiving SMS communications from Evolen or its affiliates.
3. User Accounts
To access certain features, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate, current, and complete information.
4. Payment Terms
All fees for our services are billed in advance and are non-refundable unless otherwise stated. We reserve the right to change pricing at any time, with reasonable notice. If payment is not received, we may suspend or terminate your access to the platform.
5. Intellectual Property
All content and technology on the Evolen platform — including logos, brand elements, copy, templates, and automation flows — are the property of Evolen and may not be copied, reproduced, or distributed without our express written consent.
6. Prohibited Uses
You agree not to use our services for any unlawful purposes or in violation of any applicable laws. Prohibited actions include but are not limited to:
Sending spam or unsolicited messages
Harvesting or scraping data
Impersonating another person or entity
Interfering with or disrupting the platform or its systems
7. Termination
We reserve the right to suspend or terminate your access to the platform at our sole discretion if you violate these Terms or misuse our services.
8. Disclaimers
Our services are provided “as is” without warranties of any kind. Evolen makes no guarantees regarding uptime, lead conversion, or business results. We are not responsible for any losses incurred from the use or misuse of our platform.
9. Limitation of Liability
To the fullest extent permitted by law, Evolen and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of our services.
10. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with a new effective date. Your continued use of the services after any update signifies your acceptance of the revised Terms.
11. Contact Us
If you have any questions about these Terms, please contact us at:
Email: [email protected]